Our Design Process

Our design process and tools are there to help you along the way. Depending on what service you’re ordering the process changes a bit, so click on the links below to expand the section you need. ;)    

Our Web Design Process
Once you give us the green light to book you into our calendar the following happens…  

The Accounts:

We create 2 client accounts for you. One with Freshbooks our payment system, this is where you can pay your invoices and download paid receipts for your tax records. The second is with Basecamp, our project management system, where all of the project communication, file uploads and basically everything happens. You will receive email invites for each so you can gain access. Easy as pie!  

Preparation: Down payment, Homework & Contract

We send your down payment invoice to you so we can begin. Note: Depending on the size of your project, down payments can be anywhere from 50% down to 33% down. If your project is under $500.00 we bill for the total to begin. Next we will upload your design .docs to Basecamp. This is essentially homework for you. I know, I know, you’re thinking homework? But these .docs are important tools we use through out the design process to gain good insight into your structure and style preferences. We will help you through this section so you can stay organized, this is one of the most important steps in the process. We can not go forward without this information so it’s vital. Then we upload your design contract. The contract consist of our TOS and outlines every single thing you’re getting in the design package you chose. Packages are customizable so your contract will reflect if we have customized your package. You can sign this and fax it back, scan in and upload to Basecamp, email or snail mail it to us if you prefer. Sample contracts can be provided for your review so you can ask questions before booking. Once we have the big three back, your down payment, your .doc homework, and your contract we can begin phase 1.  

Phase 1: Software Installation, Entry & Tutorials

During this step we will walk you through purchasing your hosting, pointing your domain (if this is a redesign, we will help you setup a temporary domain to build on) and then we will install your software. Once the software is installed we will give you a call and walk you through the system. This tutorial normally takes 1-2 hours, but when were done you’ll be able to upload your content. This way no time is wasted.  

Phase 2: Logo & Graphic Design

We normally start with logo branding, we will send you 3 design concepts based off of your homework responses to get the ball rolling. Once the logo is branded we will then do the structure of your site, starting with the header, footer and the background. Once that is approved we move on to the templates. (homepage, item page, category etc…) For each step we will upload mocks and proofs to your project for you to review. Remember with us you get UNLIMITED revisions until you reach your design hour cap. We will help keep you under budget during revisions, so don’t be afraid to ask for changes. Once you approve and sign off on all the mocks we then move to phase 3.  

Phase 3: Coding & Installation

Once the art is done and ready to be turned into a functioning website, we will bill for the final or second payment (depends on your package size). Once payment is received our programmer will start coding the design. When everything is built, we will then have review time. This is your chance to test the site and request small changes on things like alignment or spacing. Once the changes are approved and complete, we bill for the remainder, once paid we take your site live!  

Mind explosion? Have some questions?

Don’t hesitate to ask questions on anything you’re not sure about. Just contact us!

 
Our Logo Design Process
Once you give us the green light to book you into our calendar the following happens…  

The Accounts:

We create 2 client accounts for you. One with Freshbooks our payment system, this is where you can pay your invoices and download paid receipts for your tax records. The second is with Basecamp, our project management system, where all of the project communication, file uploads and basically everything happens. You will receive email invites for each so you can gain access. Easy as pie!  

Preparation: Payment, Homework & Contract

We send your payment invoice to you so we can begin. All logo design projects are billed for in full before design is to begin unless the total is $500.00 and up (in that case we bill in 2 payments, 50% down and 50% after approval). This is because we have to be able to send you mocks and proofs of the design that aren’t watermarked so you can judge coloring and layout without anything disturbing the design. Next we will upload your design .docs to Basecamp. This is essentially homework for you. I know, I know, you’re thinking homework? But these .docs are important tools we use through out the design process to gain good insight into your structure and style preferences. We will help you through this section so you can stay organized, this is one of the most important steps in the process. We can not go forward without this information so it’s vital. Then we upload your design contract. The contract consist of our TOS and outlines every single thing you’re getting with your logo purchase. You can sign this and fax it back, scan in and upload to Basecamp, email or snail mail it to us if you prefer. Sample contracts can be provided for your review so you can ask questions before booking. Once we have the big three back, your payment, your .doc homework, and your contract we can begin the design phase.  

Design Phase:

We will send you 3 design concepts based off of your homework responses to get the ball rolling. For each step we will upload mocks and proofs to your project for you to review and ask for changes. Remember with us you get UNLIMITED revisions until you reach your design hour cap. We will help keep you under budget during revisions, so don’t be afraid to ask for changes. Once you approve and sign off on all the mocks we will send you your logo in several file formats.  

Mind explosion? Have some questions?

Don’t hesitate to ask questions on anything you’re not sure about. Just contact us!

 
Our Illustration Design Process
Once you give us the green light to book you into our calendar the following happens…  

The Accounts:

We create 2 client accounts for you. One with Freshbooks our payment system, this is where you can pay your invoices and download paid receipts for your tax records. The second is with Basecamp, our project management system, where all of the project communication, file uploads and basically everything happens. You will receive email invites for each so you can gain access. Easy as pie!  

Preparation: Payment, Homework & Contract

We send your payment invoice to you so we can begin. All illustration design projects are billed for in full before design is to begin unless the total is $500.00 and up (in that case we bill in 2 payments, 50% down and 50% after approval). This is because we have to be able to send you mocks and proofs of the design that aren’t watermarked so you can judge coloring and layout without anything disturbing the design. Next we will upload your design .docs to Basecamp. This is essentially homework for you. I know, I know, you’re thinking homework? But these .docs are important tools we use through out the design process to gain good insight into your structure and style preferences. We will help you through this section so you can stay organized, this is one of the most important steps in the process. We can not go forward without this information so it’s vital. Then we upload your design contract. The contract consist of our TOS and outlines every single thing you’re getting with your illustration purchase. You can sign this and fax it back, scan in and upload to Basecamp, email or snail mail it to us if you prefer. Sample contracts can be provided for your review so you can ask questions before booking. Once we have the big three back, your payment, your .doc homework, and your contract we can begin the design phase.  

Design Phase:

We will send you 1 design concept based off of your homework responses to get the ball rolling. For each step we will upload mocks and proofs to your project for you to review and ask for changes. Remember with us you get UNLIMITED revisions until you reach your design hour cap. We will help keep you under budget during revisions, so don’t be afraid to ask for changes. Once you approve and sign off on all the mocks we will send you your illustration in several file formats.  

Mind explosion? Have some questions?

Don’t hesitate to ask questions on anything you’re not sure about. Just contact us!

 
Our Print Design Process
Once you give us the green light to book you into our calendar the following happens…  

The Accounts:

We create 2 client accounts for you. One with Freshbooks our payment system, this is where you can pay your invoices and download paid receipts for your tax records. The second is with Basecamp, our project management system, where all of the project communication, file uploads and basically everything happens. You will receive email invites for each so you can gain access. Easy as pie!  

Preparation: Payment, Homework & Contract

We send your payment invoice to you so we can begin. All print design projects are billed for in full before design is to begin unless the total is $500.00 and up (in that case we bill in 2 payments, 50% down and 50% after approval). This is because we have to be able to send you mocks and proofs of the design that aren’t watermarked so you can judge coloring and layout without anything disturbing the design. Next we will upload your design .docs to Basecamp. This is essentially homework for you. I know, I know, you’re thinking homework? But these .docs are important tools we use through out the design process to gain good insight into your structure and style preferences. We will help you through this section so you can stay organized, this is one of the most important steps in the process. We can not go forward without this information so it’s vital. Then we upload your design contract. The contract consist of our TOS and outlines every single thing you’re getting with your print design purchase. You can sign this and fax it back, scan in and upload to Basecamp, email or snail mail it to us if you prefer. Sample contracts can be provided for your review so you can ask questions before booking. Once we have the big three back, your payment, your .doc homework, and your contract we can begin the design phase.  

Design Phase:

We will send you 1 design concept based off of your homework responses to get the ball rolling. For each step we will upload mocks and proofs to your project for you to review and ask for changes. Remember with us you get UNLIMITED revisions until you reach your design hour cap. We will help keep you under budget during revisions, so don’t be afraid to ask for changes. Once you approve and sign off on all the mocks we will send you your print design in several file formats.  

Mind explosion? Have some questions?

Don’t hesitate to ask questions on anything you’re not sure about. Just contact us!

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